Pub Casino holds licence ALSI-959581 from the Anjouan Offshore Finance Authority, so you know who runs your account before you sign up.
Fewer errors, quicker access
You will know which control starts the sign-up, and what to check before each step.
When the home page loads, use a sign-up button, not a login link. Login is for players who already have an account, so a login link sends you the wrong way.
When you reach the email step, choose an address you check daily. It becomes your login, and any reset link arrives there, so a dead inbox can cut you off.
Before you reach the personal details, have your photo ID in front of you. The name and date of birth must match that document exactly, because later checks compare against it.
Pub Casino Perks
The welcome offer becomes available as soon as registration is complete, and you choose it in the cashier when you make your deposit.
New players
128% capped at A$1,440 + 136 spins free
The cashier shows a 128 per cent match up to A$1,440 with 136 free spins. Wagering 37x, valid 14 days, minimum deposit A$17.
Get bonus18+ · Gambling can be addictive, so play responsibly and set limits you can keep.
Weekly regulars
50 spins free
Each week the cashier unlocks 50 free spins. Minimum deposit A$34, wagering 37x, valid 7 days.
Claim bonus18+ · Gambling can be addictive, so play responsibly and set limits you can keep.
After a losing week
15% · up to A$340
The cashback line returns 15 per cent of your net losses for the week, capped at A$340. Wagering 5x, paid weekly.
Grab offer18+ · Gambling can be addictive, so play responsibly and set limits you can keep.
Time To Fund
Your deposit can start at A$17, and the payment methods below are the ones this casino accepts.
| Pay With | Smallest Top-Up | Biggest Payout | Payout Speed |
|---|---|---|---|
| Maestro | A$17 | A$80,600 | Cash out in 69 hours |
| Google Pay | A$17 | A$80,600 | Cash in 8 minutes |
| POLi | A$17 | A$80,600 | Cash in 8 minutes |
| Neteller | A$17 | A$80,600 | Paid in 8 minutes |
| Mastercard | A$17 | A$80,600 | About 69 hours |
| PayID | A$17 | A$80,600 | Cash in 8 minutes |
| Jeton | A$17 | A$80,600 | About 8 minutes |
| Paysafecard | A$17 | A$80,600 | Paid in 8 minutes |
| Apple Pay | A$17 | A$80,600 | Cash in 8 minutes |
After reading, you will have your documents ready and know what the first days bring.
Right after sign-up, the name and date of birth you entered are kept as they are. When the documents reach the review, which takes 56 hours, each detail is compared with the photo ID. A middle name missing from the ID, or a surname spelled another way, sends the file back for a second look. That pause pushes the first withdrawal further out, even when the money is ready. Matching the details to the ID at sign-up costs a minute now and avoids that wait later.
At sign-up, the email address you choose becomes your login. Every password reset link goes to that same inbox, so an address you rarely check can leave you locked out. Your account runs in Australian dollars, shown as A$. The remaining steps follow in order: accept the terms, confirm you are 18+, then confirm the email. Pick an inbox you will still use in a year, and one that only you can open. Choices like this are easier to make once than to undo.
On day one, you can set deposit limits, loss limits and session reminders. A cooling-off period is available too, and self-exclusion can be started at any time. The first deposit starts at A$17, and the welcome offer follows sign-up. You choose it in the cashier when you deposit. Pub Casino LLC operates under licence ALSI-959581 from the Anjouan Offshore Finance Authority, which requires photo ID, proof of address and payment method screenshot checks. The document review takes 56 hours. If play stops feeling fun, Gamblers Anonymous Australia runs peer meetings nationwide.
Gather these before you start, so the sign-up does not stall halfway.
Three fixes below
Pub Casino allows one account per player, so each fix below repairs the account you started.
Within a few minutes of sign-up, the confirmation email should reach your inbox. If it does not, a spam or junk folder or a typo in the address is the usual cause.
At the country step, a non-qualifying answer stops sign-up early. Pub Casino accepts players aged 18+ who live in Australia, so a younger age or another country shows an error.
The moment the sign-up reaches the national register, an active self-exclusion stops it. The register is BetStop, run by the Australian Government through ACMA. Opening a second account will not clear it.
Stuck mid-sign-up
When the sign-up stops halfway, reach us by live chat, phone or email at [email protected]. Support runs around the clock, so a stalled form at midnight gets the same help as one at noon. Tell us which step failed and what the screen showed.
While the form is still open, live chat is quickest; have the error message and your email address to hand.
Once live chat refuses to open, call +61 57 700 1121. Phone suits a frozen page, since you can describe the stuck step aloud.
After a failed attempt, write to [email protected] with the address you registered, the device you used, the time it happened and the exact wording on screen.
Pub Casino entry rules
Use this check before you tap sign up, when you still need to know if you qualify.
| Condition | What applies here |
|---|---|
| Minimum age | 18+ only |
| Residence | Residents of Australia |
| Accounts per person | One account only |
| Personal details | Must match your photo ID |
| Account currency | Australian dollars (A$) |
| First deposit | From A$17 |
After your sign-up
Our Anjouan licence requires these checks, which take 56 hours from the moment they reach us.
| Document | What it confirms |
|---|---|
| Photo ID | Who you are and your age · No later than first withdrawal |
| Proof of address | Where you live in Australia · Same timing as photo ID |
| Payment method screenshot | The payment method you use · With your first withdrawal |
Seven quick replies
Useful when you are about to register or your sign-up has stalled and you want quick answers.
Once a file is uploaded, 256-bit AES encryption protects it, the standard Pub Casino uses for personal data. The check needs only a photo ID, proof of address and a payment method screenshot. Send only those three files.
The moment a detail changes, ask support to update it. Live chat, phone and email are open to you around the clock, at [email protected] or +61 57 700 1121.
At the first deposit, the cashier shows the welcome offer as a choice. The offer is picked there, which is why nothing has to be entered beforehand. Select it at that point, and no code needs typing.
On every visit, you play under licence ALSI-959581 from the Anjouan Offshore Finance Authority. The licence requires identity documents to be checked, and that check takes 56 hours. The operator is Pub Casino LLC, company number 975227 (Anjouan), based at Hombo Road, Mutsamudu.
From the day you register, the account runs in Australian dollars, shown as A$. Every deposit and withdrawal is shown in that currency. For any question about switching it, contact support by live chat, phone or email.
During sign-up, only players aged 18+ may continue. If the age falls short of that, registration stops there. Another attempt with different details will not change that.
Once registration is complete, the welcome offer becomes available to you. Plan your first deposit around that moment, and do not expect the offer before the account exists.
Right after registration, you can set limits from your first day. Call the National Gambling Helpline on 1800 858 858, any hour of any day. Gamblers Anonymous Australia runs peer support meetings, and the National Debt Helpline offers free counselling on 1800 007 007.
This site uses cookies to run properly and, with your consent, to improve how it performs.